1. Eligibility

• The Program is a one-time offer, applicable only on the first successful order placed on Havells One App.
• The mobile number used for Havells One app login acts as unique identifier for consumers.

2. Reward Qualification Criteria

• Rewards issued only on successful delivery of full order; order status must be 'Completed' and all sub-orders 'Delivered'.
• Partial delivery or cancellation keeps consumers eligible for reward in next successful order on Havells One App.
• Total order value after subtracting discounts, vouchers or redeemed loyalty tokens shall be considered for reward.

3. Rewards/Benefits

• Consumer has the option to choose only one of the following: Cashback, Amazon Vouchers, Loyalty Tokens.
• Rewards would be calculated based on the slabs of Total Order value

• Consumers opting for Loyalty Tokens option for reward will get 2X Tokens of reward value.

4. Reward Delivery

• Confirmation SMS shall be sent to the registered mobile number by respective partner/s of Havells.
• In case of eligible consumer not getting reward/benefit, they can raise their concerns to Havells customer care team on 8045771313 or mail to giftcards-support@razorpay.com

5. Amazon Voucher Validity And Loyalty Token Terms

• Amazon voucher validity: six months from issuance.
• Amazon Vouchers can be redeemed at Amazon App and https://www.amazon.in/ website.
• Loyalty tokens shall be governed by https://havells.com/happiness-tnc.

6. General Terms

• Havells may at any time modify, extend, suspend or terminate program without any prior notice.
• In case of any issue decision of Havells is final.
• Program cannot be combined with other promotions unless specified.
• Misuse or fraud may lead to disqualification.
• Participation implies consent to receive communication via SMS.

7. Limitation of Liability

• Havells shall not be liable for any indirect, incidental, or consequential damages, etc. of any nature whatsoever.

8. Dispute Resolution

• Any disputes shall be subject to the exclusive jurisdiction of courts at New Delhi.

9. Fraud and Misrepresentation

• Havells reserves the right to withdraw benefits if any fraudulent activity or misrepresentation is detected. Decision of Havells shall be final in this regard.

10. Severability

• If any provision of these Terms is found invalid, the remaining provisions shall remain in full force.