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Please be informed that following details provided on our website www.havells.com are our only contact numbers for customers: Customer Care No. 08045771313, WhatsApp Support: 9711773333, Mobile App: “Havells SYNC App”, email id : customercare@havells.com,. Any contact details other than mentioned on our website might not be reliable and may lead to fraudulent transaction(s). Also, we do not ask for your confidential details like account number, card number, PIN, OTP, CVV. Beware of fake calls and do not share such details with anyone as it may lead to identify theft and unauthorized transactions.
Corporate Office
QRG Towers, 2D, Sec- 126, Expressway, Noida - 201304 U.P. ( India)
Tel: +91 - 120 - 4771000
Fax: +91 - 120 - 4772000
Email: marketing@havells.com
CIN: L31900DL1983PLC016304
Registered Office
904, 9th Floor, Surya Kiran Building, K.G. Marg, Connaught Place, New Delhi – 110001
For Consumer Complaint Contact
Consumer Care Executive, Havells India Ltd.
Regd. Office : 904, Surya Kiran Building, K.G. Marg, New Delhi – 110001. (India)
Customer Care No.: 08045 77 1313
WhatsApp Support: 9711773333
Email: customercare@havells.com
Website: www.havells.com
International Business Division
Email: international@havells.com
Havells Global Presence
Click here to see the branches

Lloyd Diwali Offer

Terms and Conditions for Cashback

  1. This offer entitles the customers to receive cashback on their online wallet or UPI or Bank Account. The customers will be responsible for their choice of the cashback transfer method. The denomination of the cashback will be revealed post successful registration on the promotional website.
  2. Any customer purchasing a promotional product and following the directions on the pack, shall be eligible to receive a voucher. The customer shall receive a cashback of an amount mentioned on the promotional website (“Cashback/Voucher Amount”).
  3. By redeeming the offer provided on the voucher, the customer agrees to be bound by the terms and conditions below (“Conditions”).
  4. These Conditions apply to every person redeeming the offer ("Participant”) given by Premier Sales Promotions Pvt Ltd. No claim shall lie for any redemption requests made after the expiry of the Offer Period.
  5. If you are not a wallet partner registered customer, you will be required to register on the wallet partner website or mobile app to receive your wallet cashback.
  6. Every Participant will be responsible for entering required details such as UPI ID, Online Wallet Mob Nos, etc. accurately. Premier Sales Promotions Pvt. Ltd. will not be responsible for any incorrect entries or details on the promotion website. No change in details will be entertained once you have submitted the booking.
  7. This offer can be availed by any Indian resident of 18 years of age or above.
  8. Every Participant agrees that the details shared by Participant including name, mobile no. and other information (Data) is required for the purpose of participation in this offer. Each Participant hereby expressly provides his/her consent to Premier Sales Promotions Private Limited and Havells India Limited along with its affiliates to process and store Data in connection with the successful implementation of this Cashback offer/ scheme, including cross-border processing.
  9. The Wallet Partner/payment processing partner holds the right to refuse transactions deemed fraudulent as per their policies. In the event of any fraud detection, the wallet partner reserves the right to modify/change, discontinue, terminate, and withdraw the Offer at any time during the Offer Period.
  10. The Participant acknowledges that relevant state and central taxes may be deducted by the merchant while redeeming the discount offer and therefore, the amount reflected in the voucher may not be the same as the final redemption value received by the Participant.
  11. In no event shall Premiere Sales Promotions Pvt. Ltd or Havells India Ltd. be held liable for any issues relating to the redemption of the voucher including redemption requests not being honored by the wallet partner/payment processing partner.
  12. In no event shall the maximum liability of Premier Sales Promotions Pvt. Ltd. and/or Havells India Ltd. exceed the value of the voucher as the case may be.
  13. Participants can raise a complaint related to this offer at lloydpromo@bigcity.in and customercare@havells.com.
  14. Any disputes or differences in connection with the offer shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Courts at New Delhi.
  15. The wallet partner/payment processing partner reserves the right to restrict cashback for any account with suspicious behavior or invalid details/credentials. The wallet partner/payment processing partner has the right to ask for documents to prove the customer/user's identity.
  16. This offer is subject to government regulations.

General Terms & Conditions :

  1. This Voucher entitles a Participant to an assured cashback of Rs. 300 and Rs. 1000 (for Rest of India) & Assured Cashback of Rs. 400 (for Tamil Nadu) subject to any applicable taxes along with Discount Offers worth up to Rs. 25,000.
  2. This offer is for end user consumers only and is not a trade scheme or employee scheme for Havells India Ltd.’s employees, retailers, dealers and/or distributors. The usage of this voucher is incumbent upon the terms & conditions being followed by the Participant.
  3. The "How to Use/Redeem" instructions form a part of these Terms & Conditions.
  4. The Promotion & contest shall run on selective SKUs only.
  5. This offer is subject to promotional availability i.e. on selective products. This offer is not exchangeable for “cash” or for “sale”.
  6. Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each Participant. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circles.
  7. Only one voucher code per booking will be entertained. Multiple vouchers cannot be used together.
  8. Only printed invoice/bill that includes eligible Store Name (Only select Outlets), Store Address, Store GST No, Date of Purchase, Invoice/Bill No, Item Names (only the participating products), and prices in a legible manner will be considered as eligible receipt for the purpose of claiming rewards.
  9. No handwritten bills/invoices or photocopied bills/invoices, scanned, illegible, tampered or defaced bills/invoices will be considered.
  10. Only the purchases made between 01/10/2024 – 10/11/2024 will be eligible in this promotion.
  11. The invoice/bill copy should clearly mention the eligible products i.e., SKU.
  12. The invoice/bill copy should be in ENGLISH language only.
  13. One bill/invoice will entitle a Participant for only one reward regardless of the number of eligible SKUs purchased in that invoice.
  14. Photocopied, torn or mutilated Vouchers will not be considered for participation in the promotion.
  15. It is mandatory that the Participant’s invoice has the customer name and mobile number. No registration/booking will be entertained if the invoice is in the name of any other person or a company/organization.
  16. The Participant will need to register the voucher within 30 days of their purchase or before the last date to register i.e. 25/11/2024, whichever is earlier, failing which the voucher will be invalidated and cannot be used further.
  17. A maximum of one voucher can be used per person, per mobile number, per email id, and per account, per invoice during the promotion period.
  18. PREMIER SALES PROMOTIONS PVT LTD is acting as an executing agency for this promotional offer.
  19. Under the promotional offer, 158 Participants from Rest of India except Tamil Nadu will be chosen during the contest period and will be eligible to win Mega Prizes as per the below:
    1. Lloyd Products (AC, Refrigerator, Washing Machine & LED): 146
    2. Royal Enfield Bike : 8
    3. Mahindra Thar : 4
  20. Participants from Rest of India (excluding Tamil Nadu) will be chosen through a computerized, scientific random selection by Havells India Ltd. or the Agency appointed by Havells India Ltd.
  21. Winner Selection for Mega Prizes :
    1. A draw through random computerized selection will be conducted during the contest period to extract the winners.
    2. Prizes will be given subject to the winner satisfying the verification process of Havells India Ltd.
    3. Any Participant can a maximum of one Mega Cash Prize per Mobile Number/Per House Address/ Per PAN Card/Per Aadhar Card.
    4. In the event that the winner Participant does not take the prize within the time and in the manner stipulated, the prize will be forfeited and further any cash will not be awarded in lieu of the prize.
    5. Any unclaimed prize is not transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
    6. The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.
    7. Havells India Ltd. or its Agencies shall not be liable for any loss or damage of the prize due to Act of God, Governmental action and other Force Majeure circumstances and shall not be liable to pay any compensation whatsoever for such losses.
    8. The winner generation of Mega Prize will be done on the basis of the Valid Unique Voucher Code Number + Unique Invoice/Bill copy, Unique mobile number + Unique PAN Card.
  22. Contacting winner Participants for the Mega Prize :
    1. Once the winner Participants are selected, the Partner Agency (Premier Sales Promotions Pvt. Ltd.) appointed by Havells India Ltd. shall contact such Participants and inform them of the prize they are eligible to claim via Email or SMS or WhatsApp or Call.
    2. All the shortlisted winner Participants will be required to submit the below details within 3 business days to claim their prize
      1. Copy of PAN Card
      2. Copy of Aadhar Card
      3. Canceled Cheque
      4. Copy of Bill / Invoice Copy
      5. Original Voucher
    3. If any shortlisted winner does not claim their reward within the stipulated time or is not interested in continuing in the Contest or is otherwise ineligible to participate, the next winner will be contacted for the reward. [HA3] [AP4].
    4. No prize will be awarded if the information presented by the Participant(s) at the time of entering the contest is not factually correct.
    5. In the event of the death of any winner Participant, no claim from the nominee or his/her legal heirs shall be entertained for receiving the prize.
    6. Gift Tax applicable on reward above Rs 10,000/- of value will have to be paid by the winner Participants.
  23. Publicity :
    1. The Participant/s undertake and irrevocably and unconditionally permit Havells India Ltd. to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
    2. The winner Participants must, at the request of Havells India Ltd., participate in all promotional activities (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to Havells India Ltd. 's using their name and image in the promotional materials.
  24. Premier Sales Promotions Pvt. Ltd. and/or Havells India Ltd.  hold no legal and financial liability for any unclaimed offers, incentives, vouchers, etc. beyond the period of the promotional offer.
  25. Under this promotion, the vouchers are being offered directly by Premier Sales Promotions Pvt. Ltd. Havells India Ltd. is not responsible either directly or indirectly with respect to any matter pertaining to this voucher and the prize offered with this voucher.
  26. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering into the Contest/promotion the Participant warrants that all information provided by Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.
  27. The decision of Havells India Ltd. or its Agency with Havells India Ltd.’s approval, as regards the selection of winners and distribution of the prizes shall be final. No correspondence or any other claims whatsoever, in this regard will be entertained.
  28. No queries, claims, dispute, complaints, or grievances shall be entertained by Havells India Ltd. and/or its Agency after 15 days from the date of the closure of the contest/promotion period.
  29. Premier Sales Promotions Pvt. Ltd. shall not be liable in any manner for any cost or expense incurred for the purpose of redemption of the Voucher.
  30. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Havells India Ltd., including but not limited to technical difficulties, unauthorized intervention or fraud, Havells India Ltd. reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  31. Premier Sales Promotion Pvt. Ltd. is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to Participant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
  32. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of Premier Sales Promotions Pvt. Ltd. which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, Havells India Ltd. reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions made under applicable State or Territory legislation.
  33. Caution : Any attempt to deliberately damage the Havells India Ltd.’s promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, Havells India Ltd. reserves the right to seek damages to the fullest extent permitted by law. If Havells India Ltd. suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by an entrant, the entrant agrees to indemnify the promoter for those losses, damages, and costs.
  34. This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
  35. Premier Sales Promotions Pvt. Ltd. and/or Havells India Ltd. will have no legal and financial liability on unclaimed offers, incentives, vouchers, etc. beyond the applicable period of the promotional offer.
  36. Premier Sales Promotions Pvt. Ltd., its clients, agents, and distributors accept no responsibility, financial or otherwise for the misuse of Premier Sales Promotions Pvt. Ltd. vouchers by the participants and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured offers.
  37. Havells India Ltd. does not endorse the quality of any of the products or services being offered by Premier Sales Promotions Pvt. Ltd or by the cashback partners. Any complaints or queries pertaining to the same would have to be taken up directly with Premier Sales Promotions Pvt. Ltd marketing such a product or service. 
  38. Premier Sales Promotions Pvt. Ltd.,  their clients, agents, and distributors, Havells India Ltd. will not be liable to replace any lost, stolen or damaged vouchers/documents.
  39. These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in New Delhi.
  40. Last date to Register: 25/11/2024
  41. Company : Havells India Limited
  42. All offers supplied by PREMIER SALES PROMOTIONS PVT LTD, Mitra Towers, Kasturba Road, Bangalore 560001, India. E-mail: feedback@bigcity.in and all queries should be sent to the said address.